jollybet Terms & Conditions

01 Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "jollybet," "we," "us," "our" refers to the jollybet platform, accessible at jollybet.app, and its operating entity.
• "Player," "you," "your" refers to any individual who registers an account on the jollybet platform.
• "Player," "you," "your" refers to any individual who registers an account on the jollybet platform.
• "Platform" means the jollybet website, mobile interface, games, and all associated services available at jollybet.app.
• "Real Money Balance" means funds deposited by the Player into their jollybet Account using Philippine Peso (PHP).
• "Bonus Balance" means promotional credits awarded by jollybet subject to wagering requirements before withdrawal.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it becomes eligible for withdrawal.
• "Prohibited Jurisdiction" means any country or territory where access to online gambling is restricted or prohibited by applicable law.

02 Acceptance of Terms

By accessing the jollybet platform, creating an Account, making a deposit, or placing a wager, you unconditionally accept and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you are accessing jollybet on behalf of another person, you represent and warrant that you have the authority to bind that person to these Terms & Conditions, and by accepting these terms, you do so on behalf of that person.

03 Eligibility & Age Requirement

To register and use the jollybet platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, as required under Philippine law governing casino-style gambling.
• You must be a natural person (not a corporation, trust, or other legal entity acting on behalf of a third party for the purpose of gambling).
• You must not be a resident of, or accessing jollybet from, a Prohibited Jurisdiction.
• You must not be an employee, contractor, director, or officer of jollybet, or an immediate family member of such a person.
• You must not be subject to a self-exclusion order or any regulatory restriction that prohibits you from participating in online gambling.

By registering an Account, you represent and warrant that you meet all eligibility requirements listed above. jollybet reserves the right to request documentary proof of eligibility at any time and to suspend or close Accounts where eligibility cannot be confirmed.

04 Account Registration

Each player is permitted to hold only one (1) Account on the jollybet platform. The creation of multiple Accounts by a single individual is strictly prohibited and may result in the suspension of all associated Accounts and forfeiture of balances.

When registering your jollybet Account, you agree to:

• Provide accurate, complete, and current information, including your full legal name, date of birth, residential address, and valid contact details.
• Maintain and promptly update your Account information to ensure it remains accurate and complete at all times.
• Keep your login credentials — including your username and password — strictly confidential and not share them with any third party.
• Notify jollybet immediately if you suspect unauthorized access to your Account.
• Accept full responsibility for all activity conducted through your Account, whether authorized by you or not, except where jollybet is found to be at fault.

jollybet reserves the right to refuse registration or to close any Account at its sole discretion, including where it suspects fraudulent activity, identity misrepresentation, or violation of these Terms & Conditions.

05 Deposits & Withdrawals

All transactions on jollybet are conducted in Philippine Peso (PHP). The following payment channels are currently supported:

• E-Wallets: GCash, PayMaya
• Bank Transfer: BPI, BDO, Metrobank, InstaPay

Deposits: The minimum deposit amount is ₱100. Deposits are generally credited to your Account in real time or within a few minutes, depending on the payment channel. jollybet does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to verification. The minimum withdrawal amount is ₱200. jollybet aims to process withdrawal requests within 5 to 30 minutes for GCash and PayMaya, and within 1 to 3 business days for bank transfers.

jollybet reserves the right to reverse or withhold any withdrawal where there is reasonable suspicion of fraudulent activity, bonus abuse, or violation of these Terms & Conditions. All transactions are subject to anti-money laundering (AML) compliance checks.

06 Bonuses & Promotions

jollybet offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the bonus is offered:

• Bonuses are credited to your Bonus Balance and are subject to wagering requirements before they may be withdrawn as real money.
• Unless otherwise stated, the standard wagering requirement for welcome bonuses is 30x the bonus amount. Specific promotions may carry different requirements, which will be clearly stated in the promotion details.
• Wagering requirements must be completed within the validity period specified for each bonus. Unused bonus funds expire at the end of the validity period.
• jollybet reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Bonuses may only be claimed once per player, per household, per IP address, and per payment method, unless otherwise stated.
• jollybet reserves the right to reclaim bonus funds and any winnings derived from those funds if it determines that a player has engaged in bonus abuse, including but not limited to: creating multiple Accounts, exploiting promotional terms, or using prohibited betting strategies.

07 Game Rules & Fairness

All games available on the jollybet platform are provided by licensed third-party game providers. Each game operates using a certified Random Number Generator (RNG) or, in the case of live dealer games, real-time dealing by trained dealers under controlled conditions.

By participating in any game on jollybet, you acknowledge and agree that:

• The outcome of each game is determined by the game's RNG or live dealing process, and jollybet has no ability to influence individual game outcomes.
• The Return to Player (RTP) percentages for each game are set by the game provider and are available in the game's information panel.
• In the event of a discrepancy between the result displayed on your screen and the result recorded on jollybet's servers, the server record shall be the definitive result.
• Technical malfunctions void all pays and plays. jollybet is not liable for losses resulting from technical errors, connectivity issues, or interruptions beyond its reasonable control.

08 Prohibited Conduct

The following conduct is strictly prohibited on the jollybet platform. Violation of any of the following may result in immediate Account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one Account or using another person's Account.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the platform if you are under 21 years of age.
• Engaging in any form of collusion, cheating, or use of automated software (bots) to gain an unfair advantage.
• Exploiting software bugs, errors, or vulnerabilities in the platform or any game.
• Using the platform for any money laundering, fraud, or other illegal financial activity.
• Attempting to reverse-engineer, decompile, or tamper with any part of the jollybet platform.
• Engaging in abusive, threatening, or harassing behavior toward jollybet staff or other players.

09 Responsible Gaming

jollybet is committed to promoting responsible gaming and providing a safe environment for all players. We recognize that gambling can become problematic for some individuals, and we take our duty of care seriously.

The following responsible gaming tools are available to all jollybet players:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your Account.
• Session Time Limits: Set reminders or hard limits on the duration of your gaming sessions.
• Cooling-Off Period: Temporarily suspend your Account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently close your Account if you feel you need to stop gambling entirely. Self-exclusion requests are processed promptly and are irreversible for the duration of the exclusion period.
• Reality Checks: Receive periodic notifications showing your session duration and net gaming activity.

10 Account Suspension & Closure

jollybet reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete KYC verification within the required timeframe.
• Receipt of a self-exclusion request from the Account holder.
• Regulatory requirement or instruction from a competent authority.

Upon Account closure, any Real Money Balance remaining in your Account (after deduction of any applicable bonus funds and pending investigations) will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.

11 Intellectual Property

All content on the jollybet platform — including but not limited to the jollybet name, logo, game graphics, software, text, images, and user interface design — is the intellectual property of jollybet or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jollybet platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the jollybet platform without prior written consent.

12 Limitation of Liability

To the maximum extent permitted by applicable law, jollybet shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Any indirect, incidental, special, consequential, or punitive damages.
• Losses arising from technical failures, server downtime, or interruptions to the platform that are beyond jollybet's reasonable control.
• Losses resulting from unauthorized access to your Account where jollybet is not at fault.

jollybet's total aggregate liability to you for any claim arising out of or in connection with these Terms & Conditions shall not exceed the total amount deposited by you into your Account in the 30 days preceding the event giving rise to the claim.

13 Privacy & Data Protection

jollybet collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

jollybet implements industry-standard security measures, including SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is 100% secure, and jollybet cannot guarantee absolute security.

For full details on how jollybet handles your personal data, please review our Privacy Policy.

14 Amendments to These Terms

jollybet reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, jollybet will notify registered players via email or a prominent notice on the platform. The updated Terms & Conditions will take effect from the date of publication on jollybet.app.

Your continued use of the jollybet platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using the platform and may request Account closure.

15 Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms & Conditions, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating formal legal proceedings, players are encouraged to contact jollybet's support team to attempt to resolve any dispute informally. jollybet is committed to addressing player complaints promptly and fairly.

16 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the jollybet platform, please contact our support team:

• Live Chat: Available 24/7 via the jollybet platform
• Email: [email protected]

For responsible gaming support, please visit our Responsible Gaming page. For general information about jollybet, visit our About Us page or review our FAQ.